The Freewing guarantee is for two years from date of purchase and covers material or manufacturing defects, not normal wear. The guarantee does not cover any accidental damage to your instrument. The guarantee is not valid if the product has been used for any purpose other than the one it was designed for or is used incorrectly or if excessive force is applied.
The buyer has a 30 day right of return in which case the product must be undamaged and the buyer undertakes to pay postage costs.
More information from:
FREEWING / Kultataide Kari Laukka
45200 Kouvola Finland
tel. +358 5 311 0818